Insurance open house 2016

We keep up on the latest insurance programs changes – so you don’t have to.

Sign up for our Free Insurance Notification Service and we’ll notify you of changes to hearing benefits that may affect you.

Sign Up

Remember our staff is available to take your phone call at (585) 442-4180 between the hours of 8am-5pm, Monday through Friday to answer any questions you may have.

Insurance programs that offer a hearing aid benefit:

  •  Aetna: typically around $1,000
  • Empire: $1,500 per instrument, per ear, every 4 years
  • Excellus: some Federal Employee health Benefit, Wegmans, RIT, Starbucks and TruHearing benefit
  • MVP: TruHearing


We are happy to announce that as of January 1, 2016, MVP & Excellus health insurance companies have decided to include special hearing aid discounts for their subscribers. We applaud them for taking this initiative to make hearing aids more affordable to those with hearing impairments. We encourage you to take advantage of this program when you are considering replacing your current hearing aid/s.

The program is offered through a distributor named TruHearing. TruHearing is currently working with select audiology facilities in the upstate NY region. Ontario Hearing Centers is proud to be authorized as one of the few partners chosen by TruHearing.

The process, procedure, and scheduling of appointments required to obtain the discounted rate can be very confusing, therefore we strongly recommend that you contact our office prior to calling the toll free number currently listed with MVP and Excellus. We believe our knowledge of your current hearing aid usage and your specific listening needs will enable us to more efficiently guide you to a simpler method of obtaining new hearing aids.

Our staff is available 8am-5pm, Monday through Friday to take your phone call at (585) 442-4180 to assist you in the overall process.


  • Ontario Hearing Centers
    2210 Monroe Ave.
    Rochester, NY 14618
    Open: M-F 8am-5pm Saturday 9am-12pm

    Phone: 585-442-4180